Returns Policy
Return Policy:
All items are sold as final sale. No refunds will be given.
We will however, work with you to exchange your purchase for other product on our web site. Below are some items which cannot be taken back for exchange.
* Kilts ordered in a clan specific tartan. * Family Name Histories * Scottish Clan Histories * Anniversary Coat of Arms * All Food
Any item returning to us must have prior approval. If you wish to send back an item for exchange contact us via email with your request. Once we have reviewed it we will authorize you to send the item back along with instructions on how to return it to us. Any items sent back without prior approval will not receive merchandise credit. Any item sent back to us is to be sent at your expense. If you wish for us to provide return shipping you will incur return shipping charges.
We will however, work with you to exchange your purchase for other product on our web site. Below are some items which cannot be taken back for exchange.
* Kilts ordered in a clan specific tartan. * Family Name Histories * Scottish Clan Histories * Anniversary Coat of Arms * All Food
Any item returning to us must have prior approval. If you wish to send back an item for exchange contact us via email with your request. Once we have reviewed it we will authorize you to send the item back along with instructions on how to return it to us. Any items sent back without prior approval will not receive merchandise credit. Any item sent back to us is to be sent at your expense. If you wish for us to provide return shipping you will incur return shipping charges.
Payment Policy:
Payment is taken at the time your order is place. We gladly accept; Visa, MasterCard, Discover, and PayPal.
Shipping Policy:
We will make every attempt to ship your order within 72 hours of receipt of the order. If for some reason there will be a delay, we will contact you via email.
